Privacy Policy

Last updated: July 10, 2025

GRIPPI operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). GRIPPI is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit or debit card numbers, payment card details, financial account information, transaction data, payment method, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you provide when contacting customer support.
Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including how and when you interact with or navigate through the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information;
Automatically through the Services, including from your device when you use our products or visit our websites, and through cookies and similar technologies;
From our service providers, when they enable certain technologies or collect or process personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, customizing, and improving the Services. This includes fulfilling our contract with you, processing payments, handling orders, remembering preferences, sending account-related notifications, processing purchases, returns, and exchanges, managing your account, arranging shipping, enabling reviews, and creating a personalized shopping experience, such as recommending products related to your purchases.
Marketing and advertising. We may use your personal information to send marketing and promotional communications via email, SMS, or mail, and to display advertisements for products or Services on our website or other websites, including based on your previous purchases or activities.
Security and fraud prevention. We use personal information to verify accounts, provide secure payment and shopping experiences, detect and prevent fraudulent or illegal activity, protect public safety, and secure the Services. You are responsible for safeguarding your account credentials, and we strongly recommend not sharing them with anyone.
Communicating with you. We use personal information to provide customer support, respond to inquiries, deliver effective Services, and maintain our business relationship with you.
Legal purposes. We may use personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, and enforce or investigate potential violations of our policies or Terms.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

With Shopify, vendors, and service providers who perform Services on our behalf (such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping);
With business and marketing partners to provide marketing Services and advertising. For example, Shopify supports personalized advertising based on your interactions across merchants and websites. These partners use your information in accordance with their own privacy policies. Depending on your location, you may have the right to opt out of sharing information for targeted advertising;
At your direction or with your consent, such as to ship products or through your use of social media widgets or login integrations;
With our affiliates or within our corporate group;
In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations, enforce our Terms, or protect the rights, safety, and property of GRIPPI, our users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit through the Services may be shared with Shopify and with third parties located in other countries.

We also use certain enhanced Shopify features that rely on data from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights related to such processing. For more information, please see the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of such sites. Any information you share publicly or semi-publicly, including on third-party social media platforms, may be viewed and used by others without limitation. The inclusion of such links does not imply endorsement unless explicitly stated.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” personal information of individuals under 16, as defined by applicable law.

Security and Retention of Information

No security measure is perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure in transit, and we recommend avoiding insecure channels for sensitive information.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information, subject to legal limitations:

Right of access/knowledge
Right to deletion
Right to correction
Right to data portability
Managing communication preferences, including opting out of promotional emails (you may still receive transactional messages)

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the right to:

Object to or restrict processing
Withdraw consent, where processing is based on consent (without affecting prior lawful processing)

You may exercise your rights through the Services or by contacting us. We may need to verify your identity before fulfilling your request and may deny requests as permitted by law. You may appoint an authorized agent to act on your behalf, subject to verification requirements.

Complaints

If you have concerns about our handling of personal information, please contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available online.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where data is transferred outside the EEA or the UK, we rely on approved transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards, unless the destination country is deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this website and revise the “Last updated” date as required by law.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@grippistudio.com.
For the purposes of applicable data protection laws, GRIPPI is the data controller of your personal information.